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At Fern Transport LLC, we're incredibly proud of the positive feedback we've received from our valued clients. We understand the significance of real experiences shared by those who've entrusted us with their beloved pets.

To offer you a comprehensive view of our services, we've gathered testimonials from past clients on two distinct platforms: and

This compilation serves as a convenient way for you to access genuine reviews about their experiences with us. Click on the provided links to read their unfiltered, firsthand accounts. We're committed to transparency, and we believe our clients' voices speak volumes about the quality and care we provide in every pet transport journey.

You will need to be logged into your account in order to see them.

Heather was absolutely fantastic! My wife and I have owned many dogs and wanted to get a puppy for our twin girls. We needed the pup to be transported from Portland to SoCal. I came across CitizenShipper service on the web and received 30 bids. I was a little hesitant given I had never contracted out a service to transport a dog across state lines. Heather from Fern Transport was great to work with. She answered all of my many questions, was reasonable on rate, highly responsive, and was genuine and loving from start to finish! She showed great care by personally contacting the breeder for arrangements, providing hourly updates, and taking needed breaks to attend to the puppy's needs during an 18-hour trip. Heather was truly outstanding and delivered to schedule with much care. It was a huge surprise for our twin girls. Highly appreciative of the service offered and strongly recommend!

Testimonial from

Client Name: Mark

30 lbs Dog from Gresham, OR to Camarillo, CA (977 mi)

Very Professional and Caring service. Got this ol' Veteran's ESA to me when I was lost.

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Client Name: Niko

12 lbs Cat from Fort Collins, CO to Poca, WV (1392 mi)

Heather was amazing! She communicated every step of the way and even took adorable pictures of our pup. So grateful!

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Client Name: Michelle

30 lbs Dog from Fort Worth, TX to Pidcock, GA (926 mi)

My dog Max has some anxiety issues and I was concerned about his transport. Heather made his trip uneventful and when he arrived at his destination he was not unhappy nor traumatized. He arrived smiling and wagging his tail! She has doggie charisma for sure! Thank you, Heather! I recommend Fern Transport without reservation.

Testimonial from

Client Name: Susan

70 lbs Lab mix from Ocala, FL to Syracuse, NY (1186 mi)

5 stars!!! Amazing! Drove my pup from Idaho to Ohio, Sent multiple pictures every day, and also had a GPS so I could see how far they got each day. Stayed in great contact, and was very friendly and helpful with every thing. Definitely recommend. Got my pup home happy and safe :)

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Client Name: Laklyn

56 lbs Dog from Mountain Home, ID to Dayton, OH (1897 mi)

Great communication, prompt and wonderful level of care for our Newfoundland

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Client Name: Jill Moshier

92 lbs Newfoundland from Pownal, ME to Midlothian, VA (688 mi)

FIRRSSSTTTTTT!!!!! I have to say HEATHER ITS AMAZING!!!!!! At the beginning when I found this app I thought it was a scam and I started to read online reviews and I said let me give it try, Heather reply quick to all my question and the entire day process, she arrive home on time, was soo sweet to Lucas! To the point that he never been on a crate and he jump into like he own it lol, she send me pictures all way till he got to the destination, HEATHER!!! you are incredibly amazing thank you thank you!!!!! I give you 10 stars!!!!

Testimonial from

Client Name: Maria

40 lbs Shiba Inu from Yonkers, NY to Lockport, NY (378 mi)

WOW!! ⭐️⭐️⭐️⭐️⭐️HIGHLY RECOMMEND! Ive never done anything like this before. I must admit I was a little skeptical. I was just gonna check it out. I found the perfect puppy a LITTLE too far for me to drive. Thought about sending hubby but it was far and he'd have to drive all the way there and back etc. older kids offered but this was a better deal for me! Lol. Prices were good. She takes VERY good care of your pet! Updates and pictures. Clean. VERY Happy w! She made me feel comfortable and safe and happy about my choice w her all along. Friendly. Quick to get back to. Im VERY happy I choose her and she choose me to bid on. I only had 1 other bid that topped hers and you should have seen the way they packed in their animals😳 -Not good for a puppy w a immune system still building or for the puppy. Mine cried a lot. She comforted a lot. Very VERY nice. You should choose this transporter! Shes the BEST! And my pup smelled amazing!! 🥰 Thank you Heather from Fern Transport LLC! Id Definitely recommend her! You wont be disappointed. She’ll get your furry friend to you happy! I choose her too because she had Very nice reviews and I was hoping and excited to add to🤗

Testimonial from

Client Name: Kari

12 lbs German Shepherd from Tinley Park, IL to Bergen, NY (581 mi)

Heather was absolutely amazing throughout the process. Very clear communication throughout, which assured me that my dog would be in great hands. She was on time for pickup and kept me updated with pictures at stops along the way. She shared a google link where you can track their location too. Her car is professionally set-up for dog transport, and she let him out for multiple walks along the way. Highly recommend!!

Testimonial from

Client Name: Xin Zou

22 lbs Mixed breed from New York, NY to Raleigh, NC (512 mi)

Heather was beyond outstanding. I am not usually a 5 star guy, but the service she provided, and the care with which she provided it just blew me away. Tough to trust a stranger with a beloved animal, but I will not use anyone else going forward. She was on time for pick up, with updates on her arrival...she kept me informed along the way until pup was safe and secure at destination. You can't ask for more than that...AND....she is extremely pleasant and honest. Thank you Heather for making a tough situation that much more easy to handle. IF SHE IS AVAILABLE YOU HEATHER IS YOUR CHOICE!!!

Testimonial from

Client Name: Robert

1 lbs Beagle from Towson, MD to York, SC (492 mi)

Heather was absolutely wonderful. She kept in contact with me the entire time sending me updates photos she even went out of her way to buy the puppy chewable bones that were easier for her. She is absolutely the way to go if you need to transport a pet. Highly highly recommended

Testimonial from

Client Name: Michelle

2 lbs Chihuahua from Clarksville, IN to Naugatuck, CT (844 mi)

Heather with Fern Transport LLC was fantastic throughout the entire experience from booking to delivery. She was quick to respond to any questions before the trip and kept in constant contact during the trip. I never for one minute had to worry about what was happening with my puppy. She went above and beyond what i expected.

Testimonial from

Client Name: Amy Eastes

10 lbs English Setter from Jasonville, IN to Albany, GA (678 mi)

Heather is great. She was very understanding and she made a difficult situation far less difficult than it could have been. Will definitely recommend her.

Testimonial from

Client Name: Seanae

45 lbs Pit Bull mix from Ypsilanti, MI to London, AR (894 mi)

The process was beyond reassuring and I would recommend her services to everyone an anyone who is trying to get there furry best friend Transported. If I could give her 10 stars I would 🐕🐾

Testimonial from

Client Name: Keron

66 lbs Siberian Husky from Valdosta, GA to Chicago, IL (953 mi)

First off. She had the best price, best communication over the other people quoting. But after picking up the puppy the communication was even better I could see their route the entire way and was constantly getting photos and updates. Best money I've spent in a while!

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Client Name: Tyler Wilson

17 lbs Bloodhound from Loudon, TN to Jewell, IA (863 mi)

They took such good care of my fur baby. They were so patient and kind with him and calmed him down if he got upset due to his separation anxiety. They treated him like a family member and not an item. I am so glad we chose Fern transport.

Testimonial from

Client Name: Michelle

15 lbs Dog from St. Louis, MO to Brooksville, FL (983 mi)

Click to see actual posts for Facebook Reviews

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The best experience I have ever had with a transport company. You can tell the dogs are truly treated like royalty. It’s such a seamless journey and 100% communication throughout the trip. It was beyond my expectations. I will use fern for every transport need forever.

Testimonial from

Client Name: Jessica Hillary Lopez

Did a great job transporting our dog from Washington to Wisconsin. Sent us many pics throughout the trip and genuinely cared for our dog….took her on walks, got her treats, snuggled during naps. Would definitely recommend!!!!

Testimonial from

Client Name: Anthony Wood

We had the best experience with Heather from Fern Transport and will definitely recommend to others. She was very professional and cared for our dog during the whole 2 day trip from LA to Seattle. Our dog is quite on the large size (120lbs) but was able to stay comfortably in her van. She took him out for breaks often and sent us lovely photos of him along the way. She also shared her location updates so we were able to coordinate his arrival smoothly. Thanks heather again for the best road trip for Leo!

Testimonial from

Client Name: Lois M Kim

We had a fantastic experience hiring Fern Transport to transport our 70lb mixed breed dog from Massachusetts to Southwest Florida. Updates and pictures were sent periodically throughout each travel day. Heather made sure our girl was comfortable, walked and fed and she arrived happy and healthy. Very reasonable rates.

Testimonial from

Client Name: Bernie Cook

Highly recommend for anyone looking to have their pet transported for them. Heather was amazing to work with. I received several updates each day leading up to pick up as well as the entire trip until she delivered my puppy. The best part was the online tracker she sends so you can track her the entire trip with no question as to where she is in the trip. She took great care of our baby in the process. I will be referring anyone and everyone I know to her!

Testimonial from

Client Name: Courtney Squires

Testimonials: Testimonials
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